solutionreach.comSolutionreach - Total Patient Relationship Management

Industry Size Independent Practice Multi-Location Health System Specialty Cosmetic Surgery Dental Dermatology Multi-Specialty Pediatrics Primary Care OB/GYN Optometry Ophthalmology Other Medical Solutions Overview What is PRM? Inform Appointment Reminders Recall / Recare Patient Education Engage Patient Payments Phone System Two-Way Text Messaging Online Scheduling Patient Caller ID Patient Intake Experience Patient Surveys Patient Reviews Patient Referrals Why Solutionreach? Expertise Market Leadership Research & Thought Leadership We Get It Professional Services The SR Success Formula Technology Features User Experience R&D Investment Integrations Commitment to Customers Our Commitment Access Onboarding Support Ongoing Success Education Rewards Partners Marketplace Integration Partners Resources All Blog News Calculators Checklists Case Studies Guides White Papers Webinars Slideshows Infographics Videos Menu Support Log In Blog Browse Topics Medical (391) Dental (388) Vision (384) Dermatology (373) Enterprise (354) Tips & Best Practices (230) Patient Experience (162) Patient Relationships (145) Patient Outreach (135) Marketing (128) Solutionreach News (95) Practice Texting (79) Education (76) Patient Loyalty (76) Social Media (74) Patient Relationship Management (73) Communication (67) Practice Management (67) Patient Acquisition (64) Patient Satisfaction (63) Recalls/Recare (61) Popular Posts (45) Patient Retention (34) Online Reputation (32) SR Platform (32) Text Appointment Reminders (30) Reputation Management (28) Reminders (26) Secure & Protected (21) Success Stories (19) Patient Newsletters (18) SR Conversations (17) Solutionreach 411 (16) Events (15) Scheduling (15) Access (14) Surveys & Reviews (13) Patient Switching (10) Partnerships & Integrations (9) Dynamic Messages (8) Birthday Messages (7) SR Smart Reviews (7) Solutionreach Scholarship (7) HIPAA (6) SR Pay (6) SR Schedule (6) Insider (5) SR Huddle (3) SR Intake (3) Automated Smart Reviews (2) Mobile App (2) Portal (2) SR AI (1) SR Spotlight (1) Testimonials (1) View more Stay in the know. Subscribe Many patient touchpoints. One platform. Inform. Engage. Improve the patient experience. Solutionreach’s Patient Relationship Management platform focuses on these essential areas to help you improve patient outcomes and be more profitable. We're feeling the love. Read user reviews from G2 Crowd to see why. Learn how Solutionreach drives patient engagement and efficiency for: Independent Practices Multi-Location Organizations Health Systems and Hospitals So what is Patient Relationship Management? Other technology vendors are trying to claim this term as their own. But we invented it 20 years ago. So we’ll define it today. In its simplest terms, patient relationship management is the set of activities that keep you and your patients in total sync throughout the entire care journey. Read more. We’re bringing a LOT to the table here. But at the highest level, we think about PRM’s components in three categories: Get no-shows to 5% or less Inform Details about an upcoming appointment, how to come prepared, preventive care opportunities, and more. Solutionreach lets you provide information in the way that’s best for each patient. Appointment Reminders Recall / Recare Targeted Patient Messages Patient Education Wait List 75% of patients want text Engage Communication should be a two-way street. Whether patients are texting a question or scheduling an appointment, Solutionreach makes it easy to start and continue that conversation. Patient Payments Two-Way Text Messaging Online Scheduling Patient Caller ID Phone System Patient Intake Boost revenue 10% with better reviews Experience Are patient engagement strategies working? Are future patients seeing that positive feedback? Capture feedback that helps you retain patients and attract new ones. Patient Surveys Patient Reviews Patient Referrals It pays for itself within the first month. We didn’t just think of that. It’s what thousands of providers just like you have TOLD us. They’re generating their Solutionreach monthly investment in recare appointments alone. Not to mention reduced no-shows. Not to mention improving collections. Not to mention the scores of other ways Solutionreach makes you more profitable. We don’t need a sales pitch. The numbers (and dollars) are doing the heavy lifting for us. “We recouped our investment from our first appointment through Solutionreach. Every day we’re recouping our investment several times over.” - Marie Gambetta, CEO, Advanced Dental -- “We had an instant increase in our profit and it has more than paid for the Solutionreach monthly cost.” - Dr. Joel Sollom, Focused Eye Care Leading healthcare organizations trust Solutionreach for patient communication. Why should YOU? At the forefront. We’re the leader in PRM innovation, not just the first to text in healthcare. More patients than anyone. We deliver more patient communication than anyone—1 billion messages a year. Proven, sustainable results. Best-of-class customer success-focused onboarding and service, delivers proven results. Data-driven best practices. We do the research and share the results to ensure the best experience for providers and patients. The industry experts agree. Solutionreach is top-rated for overall performance by KLAS and other industry experts. The industry’s best user experience. That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating. Solutionreach: Helping You Provide Better Care and Make More Money Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable organization. We did it first, and after nearly 20 years, we’re continuing to lead the way. “Solutionreach just makes everything so easy. Patients love the texting option, and I don't have to spend so much time on the phone trying to fill open chairs. Love it!!” Dental practice Ashland, KY “We have used many other reminder type programs. We have seen the results with Solutionreach. That is why we are back with Solutionreach after having been disappointed with other patient management programs.” Vision practice Yucca Valley, CA “It makes your recalls consistent. People like texting. You no longer have to dedicate a person to call the patients. Our practice has grown a considerable amount since implementing. Patients think it's really hi-tech and modern. I could go on.” Vision practice Charlotte, NC “It does the work of two additional employees for less than $400 a month. Love the appointment confirmations and reminders our patients get and the ability for our patients to text us. It is a fantastic product!” Dental practice Bermuda “It does everything we need and more! They're always making improvements based on your feedback too.” Dental practice Tucson, AZ Join the Solutionreach Community A resource for customers to find answers and connect with peers. Explore hundreds of self-help articles, join forum discussions, or earn rewards. Resources Recent Posts See more posts What Dad Jokes and Facebook Live Have in Common... This graveyard looks overcrowded. People must be "dying" to get in. (Cue laughter) If you've ever considered doing a Facebook Live OR if you just love dad jokes, today's SolutionTeach FAQ video is ... February 13, 2020 Priming the Patient to Take Charge There’s no course or degree in being a professional patient. The harsh reality is, most people are dropped and dragged through a fragmented system, with the hope that they will “just find their way”. ... February 12, 2020 4 Ways to Get Patient Consent to Receive Text Messages - With Template Wondering why you should bother asking patients for consent to receive text messages? Let me tell you. One of the most effective ways to build and grow your practice is by marketing to your very own ... February 11, 2020 Letting Patients Kno...